Little Paws DVM Privacy Policy

Last Updated: 01/16/2026

Our Commitment to Your Privacy
Little Paws DVM (“we”, “us”, “our”) is committed to protecting your privacy and the security of your personal and pet information. This Privacy Policy explains how we collect, use, share, and protect information when you use our website, telemedicine services, mobile interfaces, or interact with us through chat, email, or messaging.

By using our Services or providing us with personal information, you consent to the practices described in this Privacy Policy. If you do not agree, do not use the Services or provide us with your data.

Information We Collect

We collect information that you voluntarily provide to use the Services, communicate with us, or receive veterinary telemedicine and telehealth consultations. This includes:

Personal Information You Provide
This may include:

• Your name, email address, phone number, mailing address
• Pet details (name, species, breed, age, health information)
• Medical history or condition information shared during consultation
• Account credentials if you register for access

Consultation Data
Audio, video, chat messages, and any text or images shared in a telemedicine session may be transcribed to create medical records and support veterinary care.

Technical Information Collected Automatically
We automatically collect:

• Browser and device information
• IP address, session duration, pages visited
• Cookies and similar technologies to improve the site and personalize your experience

Payment Information
We do not collect or store credit or debit card numbers. Payments are processed through Shopify’s payment system. Payment information is handled in accordance with Shopify’s privacy and security policies.

How We Use Your Information
We use Personal Information to:

• Provide telemedicine and telehealth consultations
• Register and manage your account
• Respond to your inquiries and provide customer support
• Create medical records and support veterinary decisions
• Improve and personalize our services
• Comply with legal and regulatory requirements
• Send transactional emails related to your account and consultations

We may also use data for marketing only if you expressly consent, and you can opt out at any time.

Sharing Your Information
We may share your information:

• With the veterinarian providing telemedicine care as required to deliver services
• With third-party service providers (for prescribing medications, hosting meetings, monitoring analytics, and other support tools)
• To comply with laws, subpoenas, or lawful requests by public authorities
• With your consent or as otherwise disclosed at the time of collection

We do not sell personal data to third parties for their own use.

Data Retention and Storage
We keep your Personal Information only as long as necessary to fulfill the purposes outlined here and comply with legal obligations. Medical records and consultation data may be retained according to veterinary record-keeping requirements or state laws. When data is no longer needed, we take reasonable steps to securely delete or anonymize it.

Cookies and Tracking Technologies
We use cookies and similar technologies to operate the site, remember your preferences, analyze usage, and support targeted advertising where permitted by law. You can control cookie settings through your browser.

Your Privacy Rights
Depending on your jurisdiction, you may have rights to:

• Access or receive a copy of your personal information
• Correct or update inaccurate information
• Request deletion of your personal information
• Opt out of targeted advertising
• Withdraw consent where processing is based on consent

To exercise these rights, contact us at pabdvm@aol.com or the address below.

Security
We implement reasonable administrative and technical safeguards to protect your data. However, no method of transmission over the internet or electronic storage is completely secure.

Children’s Privacy
We do not knowingly collect information from children under the age permitted by applicable law without parental consent. If we discover that we have collected such information without consent, we will delete it promptly.

Changes to this Privacy Policy
We may update this Policy as our services or legal obligations change. The “Last Updated” date will indicate the most recent revision.

Contact Us
Email: pabdvm@aol.com
Address: 7218 Creek Crest Dr, Houston, TX 77095